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Woodland Ways Quality Mark
FEEDBACK
QUESTIONNAIRE
Your Name :
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Course Date :
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(if you wish to be added into the free prize draw)
How would you rate your initial booking experience with Woodland Ways?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
How would you rate the quality of pre course information sent in your course information pack?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
Upon arrival at the woodland, would you say your first impressions of Woodland Ways was?
N/A
Extremely Impressed
Impressed
OK
OK but nervous
Wanted to get back in the car
Comments:
What was your overall impression of the location of your camp?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
How would you rate the quality of the sessions provided by your instructors throughout your course?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
How would you rate the knowledge of the qualified instructors present on your course?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
How would you rate the food provided on your course?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
How would you rate your course in relation to value for money?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
Are there any improvements you feel we could have made to the course?
Comments:
Would you think that you are likely to attend courses or buy equipment from woodland ways in the future?
N/A
Yes
No
Comments:
How would you rate the level of customer service you have received from woodland ways both prior and during your course?
N/A
Excellent
Good
As expected
Poor
Unacceptable
Comments:
Upon conclusion of your course would you say your last impressions of Woodland Ways was?
N/A
Extremely Impressed
Impressed
OK
OK but still nervous
Wished I'd stayed in the car
Comments:
How likely would you be to recommend Woodland Ways to a friend or colleague?
N/A
Definitely
Probably
No
Comments:
If you would like to add any further feedback about your course then please do so here:
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